Return & Refund Policy

• Return requests must be raised within 7 days of receiving the order.
• Products must be unused, unworn, unwashed, and in their original condition with all tags and packaging intact.
• Products that are damaged, used, washed, or altered may not be eligible for return.
• To request a return, please contact us with your order number and photos/videos of the product.

Customized and embroidered products are made specifically for you and are not eligible for return or exchange, unless the product is received damaged, defective, or incorrect.

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos/videos of the product and packaging. We will review the issue and provide an appropriate resolution.

Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, the refund will be processed to your original payment method. The time taken for the refund to reflect in your account may vary depending on your bank or payment provider.

Original shipping charges, if any, may be non-refundable, except where the return is due to an incorrect, damaged, or defective product received from us.

Orders may be cancelled before they are dispatched, subject to our cancellation terms. Customized or embroidered orders may not be cancellable once processing has started.